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AEPMA reserves the right to change program at any time
Wednesday 19 September 2018
The Star, Gold Coast, Australia
4:30pmEarly RegistrationEntrance foyer registration desk
5:30 – 7:00pmWelcome Reception – Sponsored by SyngentaExhibition Hall
Thursday 20 September 2018
The Star Gold Coast, Australia
"Pest Management: The Changing Market"
Day 1: Termites
Chairs – Mr Peter May (Stream 1) and Mr Craig Hickey (Stream 2)
8:30 AEPMA: Latest News & the Changing Market
Vasili Tsoutouras
9:00 KEYNOTE PRESENTATION – Steve Simpson "Australia's leading Customer care guru"

"Change Management and creating a service revolution"
One of Steve's talents lies in helping companies gain advantage from outstanding customer service—assisting them to go beyond the traditional customer service marketing clichés to a point where a genuine commitment to service becomes part of the fabric of the organisation.
10:30 – 11:00 Morning Tea in Exhibition Hall EXHIBITION HALL OPEN
  • Codes of Practice & What They Are - Gary Stephenson (Consultant)
  • AEPMA's Existing Building Termite Management Code of Practice - "The Pest Manager’s Approach" - Rob Boschma (Specialist Termite Control)
  • How to make best use of the Code of Practice for Pre- Construction - Keith Farrow (Consultant)
  • Changes to AS3660.2 - "What do they mean" - Daryle Swarz (Bayer)
12:30 – 1:15How to incorporate the new Code of Practice and Australian Standards into the workplaceDavid Collins – Mullane Lindsay
1:15 – 2:15 Lunch in the display areas EXHIBITION HALL OPEN
Streams 1Streams 2
2:15 – 3:00 The "How To" of Termite Inspections
Shane Clarke
Diversity in Pest Management – Effectively Leading Your Business in a Changing Market
Belinda Smith – Rapids
Nicole Tyzack – Syngenta
Louise Howarth - Sandgate Pest Control
Vasili Tsoutouras - AllState Pest Control
3:00 – 3:45 New Innovations driving value in the Australia Pest Industry
David Elmouttie - BASF
Laguna Pest Control Undisclosed! - An insight into the 2017 Australian Pest Manager of the Year.
Jay Turner - Laguna Pest Control
3:45 – 4:30 The Mystery beneath your feet - what happens in soil
Mike De Luca - Syngenta
"Mistakes That Help Us Modernise – Termite Management in Small Business"
Rob Boschma - Specialist Termite Control
6:00 pm – 10:30 pm Conference Gala Dinner including "Pest Manager of the Year Award""
Sponsored by BASF
Event Centre Marquee
Friday 21 September 2018
The Star, Gold Coast, Australia
"Pest Management: The Changing Market"
Chairs – Mr Peter May (Stream 1) and Mr Craig Hickey (Stream 2)
8.00 Breakfast in Exhibition Hall EXHIBITION HALL OPEN
8:45 Using a rat to catch a rat: Saving Australia's threatened wildlife through effective pest control
Shauna Chadlowe, Chief Development Officer (East), Australian Wildlife Conservancy
9:30 Who give's a rat's?
Steve Broadbent, Regional Director, Ensystex
10:30 Rodent Management Code of PracticeSimon Lean, Rentokil
11:00 – 11:30 Morning Tea in Exhibition Hall EXHIBITION HALL OPEN
Streams 1Streams 2
11:30 Practical Termite Control & Competing with Ultrasonic & Electromagnetic Pest Control Devices
Gary Stephenson - Pest Industry Consultants
Digital Marketing & Social Media – how to make it work for your business
Lana Luise - Space Digital
12:15 Mating Disruption for Stored Product Moths
James Miller Trece Inc by Globe
Choosing Wisely. How to avoid recruitment disasters.
Stephen Milgate
1:00 – 2:00 Lunch in the Exhibition Hall EXHIBITION HALL OPEN
2:00 Chemicals and how the market is changing
David Priddy - Sundew Solutions
The Future of Training in Pest ManagementKeith Farrow (Consultant)
New Changes to the Training Package
Jeremy Rose
John Murray (Flick Anticimex)
Field biologist CourseGary Stephenson (Consultant)
2:45 "Bayer – The Formulation Technology Experts
Dr. Volker Gutsmann ,
Environmental Science, Bayer, Germany
3:30 Bird Management – Emerging technologies including laser, Co2, Ozone, high voltage and physical
Peter McCarthy - Pest IT
Industrial Relations and the Even Fairer Fair Work Act
Dan Houlihan - First IR
4:30 pm Conference Close & Post conference drinks (Sponsored by FMC) & Passport Prize Drawer