Andrew Critchley began his career in 2002 as a labourer, quickly discovering that crawling under houses in search of termites was far more exciting—and rewarding—than life working in a kitchen. That early curiosity about pests laid the foundation for a career that would span over two decades and take him across the country.

Over the years, Andrew built his expertise working with small and medium-sized pest control businesses. His skill and leadership eventually led him to a supervisory and management role with a large multinational company. In this position, he travelled nationally, auditing technicians and ensuring top-tier service delivery for major clients.

After a period as a subcontractor working with various branches in NSW, Andrew and his family made the move to Darwin—drawn by the challenge and adventure of pest control in the Top End. It was here that he saw a clear gap in the market for high-quality, reliable pest control services. That insight led to the launch of Instinct Pest Management, a company built on expertise, integrity, and a passion for problem-solving.

Noticing another underserved niche, Andrew also founded Darwin Possum Man, providing innovative and humane possum management solutions. His unique approach has not only earned trust from customers but also recognition from wildlife carers and government environmental agencies, proving that pest control and animal welfare can go hand in hand.

Despite his leadership roles, Andrew remains hands-on in the field, working alongside his two senior technicians and supported by a dedicated office team who keep the business running smoothly. His commitment to service, quality, and innovation continues to drive both businesses forward—largely through word-of-mouth and referrals from satisfied clients.

With 28 years of experience in the pest management industry, Curtis possesses extensive practical expertise and a comprehensive understanding of the field. Beginning his career as a trainee nearly three decades ago, Curtis has held various positions including technician, supervisor, state manager, branch manager and business owner over a span of 28 years. His diverse roles have provided him with insights into both operational and strategic aspects of the industry.

Curtis currently serves as the Technical Services Manager for BASF Australia and New Zealand, providing pest professionals across the region with technical training, product support, and practical solutions. Additionally, Curtis plays a vital role in the Global BASF technical community.

He has successfully executed thousands termite treatments utilising both chemical and baiting methods. Over the years, he has been entrusted by chemical manufacturers to conduct trial work that has contributed significantly to advancements within the industry. He currently undertakes important trial work with BASF as part of his current role.

He has worked across all Australian states and travelled to the United States and Sweden, gaining invaluable industry insights. With over 16 years as a business owner, he provided termite and pest services to domestic and commercial customers, including high risk sensitive sites such as Australia's largest theme park and its zoo- a true test of long-term reliability and adaptability.

Curtis holds Timber Pest Accreditation, a Certificate III qualification, and is an AEPMA Field Biologist. His previous business was recognized as Australia's Pest Manager of the Year. With extensive business experience, Curtis consistently offers practical solutions and evolves with the industry while aiding others in developing their technical and business skills through education and dialogue.

When he’s not talking termites, or supporting pest managers, you’ll find him spending time with family, walking his Staffordshire bull terrier, or relaxing at the beach.

David Arnold is the newly appointed Technical Sales Manager ANZ for Envu’s Professional Pest & Termite Management business, based in QLD.

David has over 20 years of Pest Control experience, from working in small family-based business, large multinationals, global chemical companies and running an award-winning local business in Brisbane.

Running a local award-winning family business (2021 Pest Manager of the Year winner- Micro Business) and working within multinational companies has enabled David to gain extensive experience in managing many common aspects of pest control, including Termite management (pre and post-construction), General insect control, Rodent management, Mosquito Management, and Bird Management.

During his time in the industry, he has gained many skills in most facets of Pest management from identification of building construction, customer resolutions and relationships building, sales methods for domestic and commercial sites, implementing pest management programs for specific sites, and managing workloads and staff.
 

Nick brings a unique blend of field experience, product knowledge and customer-focused problem-solving to his role as Technical Services Representative for Bell Laboratories across Australia and New Zealand.

Based in Brisbane, Nick supports pest management professionals offering technical guidance on rodent control strategies, product selection and integrated pest management solutions.

Before joining Bell Labs in 2020, Nick spent over 14 years in the turf and pest distribution industry with Globe Pest Solutions, managing client relationships and supplying pest control solutions to operators throughout Victoria and Tasmania. His career began as a Turf Manager at Beacon Hills Golf Club in Melbourne before transitioning into chemical and product distribution.

Now, with Bell Laboratories, Nick is committed to helping pest control professionals elevate their rodent management programs through smarter, more sustainable, and more effective solutions.

Charles has been with Sumitomo Chemical Australia for 23 years and currently holds the position of Manager Public Health and Professional Products.

Prior to joining Sumitomo Chemical Charles ran a mixed farming business in southern NSW. Charles holds a Bachelor of Agricultural Economics Degree and has held board positions with agribusinesses marketing woollen apparel into the UK and meat products into Southeast Asia.

In his current role, Charles manages various business units including Vector Control, Ant Bait, Grain Protection, Turf and Pest Control.

Mark Wilson is the National Technical Sales Manager at Globe Pest Solutions. He has an extensive background in pest management, covering both residential and commercial sectors. Before joining Globe Pest Solutions, he held roles in technical support, training, sales, management, and operations across various pest control companies. His expertise includes developing solutions, supporting teams, and staying ahead of industry trends.